Replace the Pencil and Paper Survey
SayAh replaces paper and pencil because it is easier to use, more powerful and timely, and less costly. An office worker can typically key in three to six paper surveys in an hour, meaning SayAh will usually pay for itself for the entire month in just one to two hours of its use.
Download and Go
Get up and running in less than five
minutes. A streamlined set-up process
allows you to start collecting feedback from
patients immediately.
Ask Custom Questions
We’ve made it easy to add, edit, or remove
questions in real time. Simply select one of
our template question types and input. Then
“go live” with them.
Ensure Surveys are Easy and
Fast to Complete
A SayAh survey will usually take your
patients less than three minutes to
complete. They are designed and tested to
be completely intuitive and foolproof. With
tactile features that make actions obvious
and clear, your patients will have no
problems providing feedback
Learn What Each Patient Wants
SayAh’s tablet survey makes it possible to link surveys with patient identification numbers. Many of your patients will elect to communicate “who they are” to their doctor and medical staff. Unlike the typical survey, this means medical professionals can finally learn the specific things that make each patient the most satisfied and remediate any problems quickly.
View Real-Time Results
As patients complete SayAh surveys, the results will immediately show up on the dashboard. Instant feedback helps doctors and staff quickly discover problems and take action as needed. In the paper and pencil world, surveys may not get entered for days, weeks, or even months.
Powerfully Analyze Performance
Just By Clicking
Absolutely no training required. Monitor and
analyze your feedback with simple
sophisticated ways quickly and easily.
Scan your averages, drill down to
distributions, and gain important insights
through trend analysis.
View Any Completed Survey and
Redress Patient Problems
The full survey results for a patient are
just one click away. Now that you have a
tool to discover any problems that arise,
a plan of action to remediate specific
cases can be implemented by a doctor and
his or her staff.
Get Notifications and Take Action
The entire dashboard is color-coded to draw attention to potential issues. We also make it easy to set notification thresholds and have them show up on your dashboard or send them to your email or phone. SayAh makes it possible to instantly discover and fix problems as they occur.
Set and Track Performance Goals
SayAh allows performance to
be measured as never before, making your goals both concrete and actionable. Now, your office can test new ideas and see how they impact the patient experience. All your decisions moving forward will be data driven.
Elect to Publish Your Results to
Our Trusted Public Review Site
Most of your patients will rate you highly. The ones who do not will be drowned out by the ones who do. We make it simple to stream your SayAh results for the standard doctor questions to our public site and it is entirely up to you to do so. The benefits are many.
Be Found at the
Top of Google Searches
Because your SayAh record of patient satisfaction is undistorted and representative of your work, you want your SayAh reviews to be the first ones prospective patients find. With the way Google ranks items, those with more content and more recent content will be placed at or near the top. SayAh is geared to put your results at the top of searches for your name.
Win More Patients
Publishing your results allows you to be more easily found and provides prospective patients with a reassuring record of accomplishment in delivering quality healthcare. People will see the fairly large number of reviews and trust the verified nature of the SayAh results -- they come from real patients on real visits. SayAh will prove to be
one of your most effective and cost-effective marketing tools.
Own Your Reputation
SayAh enables you for the first time to control your reputation from beginning to end. Your reputation and marketability is in your hands. SayAh enables you to know if you are delivering good experiences in your office, take care of any issues if you are not, and let the world know how good of a job you are doing.